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Payments, Refunds & Finance

Follow the money without losing the booking context.

Keep payments, fees, refunds, and transaction activity connected to the customer journey that created them.

StrideLine portal showing available funds, fee settings, refunds, and payout activity

Why it matters

Built around the work behind the booking.

When bookings and payments live apart, answering a simple customer question can become a reconciliation task. Lettari keeps the financial trail close to the booking while using secure payment infrastructure for collection.

Connected payments

Collect payment during checkout and retain the link between transaction and booking.

Transaction visibility

Review payment activity in the context of the customer and the booking.

Refund handling

Record refund activity against the transaction it belongs to.

Fee clarity

Keep relevant booking and payment fee detail visible to the team.

StrideLine portal showing the payment, operator fee, and refund history for a confirmed booking

The difference it makes

A better experience on both sides of the booking.

Answer questions faster

Move from a booking to its payment history without searching separate systems.

Keep an audit trail

Retain the sequence of transaction activity around a booking.

Reduce reconciliation friction

Give operations and finance a shared source of booking context.

Relevant industries

See where this capability comes to life.

Open an industry page to explore the live demo built around that kind of business.

Frequently asked

Questions about payments & finance.

Straight answers to common questions about this part of Lettari.

Are payments linked to bookings?

Yes. The booking and its transaction activity remain connected for the team.

Can refunds be tracked?

Yes. Refund activity can be recorded against the relevant transaction.

What financial detail can the team follow?

The team can follow the payment, fee, and refund activity connected to the relevant booking and customer.

A better booking setup starts here

See payments & finance in the context of your business.

Tell us how your business takes bookings today. We’ll show you where Lettari can make the customer journey and the day-to-day operation feel more joined up.